Terms of Service
1. Introduction
Welcome to Simmys Wigs (the "Website"), owned and operated by Simmy's Wigs Ltd ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Website, including any purchases you make through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
2. Products and Services
We offer a variety of wigs and related products for sale through the Website. All products are subject to availability. We reserve the right to discontinue any product at any time without notice. We also reserve the rightto limit the quantity of any product that may be purchased.
3. Orders and Payment
When you place an order through the Website, you are making an offer to purchase the products in your order. We reserve the right to accept or reject your offer in our sole discretion. If we accept your offer, we will send you an order confirmation email. Payment for your order is due at the time you place your order. We accept the following payment methods: Paypal, Apple Pay, Google play.
4. Shipping and Delivery
We will ship your order to the shipping address you provide during checkout. Shipping costs are calculated based on the shipping method you choose and the destination of your order. Delivery times vary depending on the shipping method and destination. We are not responsible for any delays caused by the shipping carrier.
5. Returns and Refunds
Due to hygiene reasons, all sales of wigs are final. We do not offer refunds or exchanges for wigs unless they are faulty. If you receive a faulty wig, please contact us with proof of pictures and videos within 1 working day of receiving your order and we will issue you with a store credit for the price of the wig. If the packaging of your items arrives damaged please do not accept delivery. Deliveries must be signed for upon receipt.
6. Intellectual Property
The Website and its content, including but not limited to text, graphics, logos, images, and software, are the property of Simmy's Wigs Ltd or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use the Website or its content for any commercial purpose without our express written consent.
7. Disclaimer of Warranties
The Website and its content are provided "as is" without warranty of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website or its content will be accurate, complete, reliable, or error-free.
8. Limitation of Liability
In no event shall Simmy's Wigs Ltd or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or its content, whether in an action in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify and hold harmless Simmy's Wigs Ltd and its affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to your use of the Website or your breach of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws principles.
11. Entire Agreement
These Terms constitute the entire agreement between you and Simmy's Wigs Ltd with respect to your use of the Website and supersede all prior or contemporaneous communications and proposals, whether oral or written.
12. Changes to these Terms
We reserve the right to modify these Terms at any time in our sole discretion. If we make any material changes to these Terms, we will post the updated Terms on the Website and update the "Last Updated" date at the top of this page. Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of such changes.
Refund Policy
1. Faulty Items
If you receive a faulty wig, please contact us within 1 working day of receiving your order. We will issue you with a store credit for the price of the wig after assessing photographic and video evidence. Do not accept delivery of damage to packaging upon receipt.
2. Non-Faulty Items
Due to hygiene reasons, all sales of non-faulty wigs are final. We do not offer refunds or exchanges for non-faulty wigs.
3. Store Credit
Store credit can be used to purchase any product on our website. Store credit does not expire.
Contact Us
If you have any questions about our Terms of Service or Refund Policy, please contact us at Simmyswigsltd@gmail.com.